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Cashing in: Make More Money, Get a Promotion, Love Your Job | 
 enlarge | Author: John Tschohl
Creator: Vicky Stavig
Publisher: Best Sellers Publishing
Category: Book
List Price: $14.95
Buy Used: $0.01
You Save: $14.94 (100%)
New (4) Used (16) Collectible (1) from $0.01
Rating:  5 reviews
Format: Illustrated
Media: Paperback
Edition: 1
Pages: 187
Number Of Items: 1
Shipping Weight (lbs): 0.8
Dimensions (in): 8.8 x 6 x 0.6
ISBN: 0963626825
Dewey Decimal Number: 158
EAN: 9780963626820
Publication Date: March 15, 1995
Availability: Usually ships in 1-2 business days
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| Editorial Reviews:
Product Description
This fact-filled, powerful book by service industry entrepreneur and self-made success story John Tschohl will tell you everything you need to know. This first-of-its-kind book for the service industry professional is packed with valuable information in a clear-cut, hands-on format. You will quickly learn to: -Capitalize on opportunities for career advancements integrate self-improvement thinking with key service concepts Get the attitude through powerful affirmation techniques Establish well defined objectives for gratifying financial goals Gain responsive win-win relationships with your managers and customers Create strategies for accomplishment and recognition...and hundreds of other techniques so you too can CA$H IN and WIN.
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| Customer Reviews:
 The Self-Improvement Handbook January 26, 2002
"Cashing In is a must read for everyone in your organization if you are committed to delivering world class service, with empowered employees who will always do the right thing to make your customers happy and to keep your business growing in a cost effective manner. Recently, we provided our employees with their own copy of Cashing In and this masterful book has become their service and self improvement handbook. John's book will make a positive difference in your company immediately!"
Brilliant common sense April 5, 2000
Roberto Antonacci (Miami, Florida USA)
This is the kind of book you would wish EVERY member of your workforce read. Tschohl links in the mind of the reader his world class expertise in customer service with his deep understanding of human nature. The result: employees learn how -by doing their best in the job- they can achieve a highest degree of satisfaction and success.This is not another "self improvement" book, but a powerful tool for your company to improve the performance of all your people, the satisfaction of your customers and speed up the growth of your business.
The Proof Is In The Pudding! December 7, 1999
SMILE2B4U (Forest Hills, N.Y.)
2 out of 2 found this review helpful
I have personally used many of the techniques and concepts in my own life to "cash in" from John Tschohl's book. This is an excellent book to give to your employees because it works! Laws of nature work the same way as laws of success. At times the laws are deceptively simple but if the laws are not followed failure will result. Use this book and follow the concepts daily and you too can cash in on life's rewards.
An outstanding book on personal achievement October 20, 1999
Julian Walkowsly (Miami, Florida)
3 out of 3 found this review helpful
This is certainly a great book. John Tschohl teaches you how to achieve personal success caring about the customers. The main message is: it IS possible to succeed really trying hard in your job. I have bought this book for ALL my employees and people responded in a fantastic way: new attitudes, great morale, enthusiasm. They work with more energy and customers feel and love the difference. My employees now understand the link between their success and the success of the organization. There's here a comment from a reader ranking the book badly. But this guy for sure didn't understand what he read. This book is a winner. I recommend it strongly to any business executive seeking for improving the performance of the people and building customer loyalty. And also recommend to any person who either works for a corporation or is self employed. Cashing In will teach you how to build their own success. PS: John Tschohl other book, Achieving Excellence Through Customer Service (Best-Sellers Publishing) is probably the BEST book I have ever read in customer service strategy. I recommend you buy it too.
 Can you say "common sense" May 15, 1999
0 out of 2 found this review helpful
This author was obviously out to make a quick dollar. Not much thought was put into this piece. It's unrealistic common sense on how one "should" act in the workplace.
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